Troubleshooting Archives - PocketWizard https://pocketwizard.com/category/troubleshooting/ MAKE IT POSSIBLE Sat, 28 Mar 2020 22:43:41 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.2 https://i0.wp.com/pocketwizard.com/wp-content/uploads/2020/03/cropped-RadioWaves_store_c6160bf0-4048-48c1-9656-ac923651be54.png?fit=32%2C32&ssl=1 Troubleshooting Archives - PocketWizard https://pocketwizard.com/category/troubleshooting/ 32 32 178690905 Basic Troubleshooting Techniques – Plus Series https://pocketwizard.com/basic-troubleshooting-plus-series/?utm_source=rss&utm_medium=rss&utm_campaign=basic-troubleshooting-plus-series https://pocketwizard.com/basic-troubleshooting-plus-series/#comments Thu, 10 Jan 2019 19:42:52 +0000 https://blog.pocketwizard.com/?p=206 PocketWizard radios have a well earned-reputation for being the most reliable, feature-packed and easy-to-use solution for remote flash and camera triggering.  And, our triggering distance is legendary. In ideal conditions, our Plus III can work up to a distance of 1600 feet (500m) – that’s a distance of over 4 football fields! While they are […]

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]]> PocketWizard radios have a well earned-reputation for being the most reliable, feature-packed and easy-to-use solution for remote flash and camera triggering.  And, our triggering distance is legendary. In ideal conditions, our Plus III can work up to a distance of 1600 feet (500m) – that’s a distance of over 4 football fields!

While they are incredibly reliable, we know that sometimes things don’t go as planned. Here’s a video that will help you with some basic troubleshooting techniques.

If you need a little more help than this video can provide, our support team is available to help from 9AM – 4PM EST, Monday – Friday. You can reach our experts at info@pocketwizard.com.

This video covers basic troubleshooting for PocketWizard Plus II, Plus III, Plus IV, PlusX, and MultiMAX radios.

Some helpful timestamps and links:
0:43: Batteries

1:22: Hotshoe
Older Plus & MM Hotshoe
PlusX/III Hotshoe

2:00: Firmware

2:16: Factory Reset

2:31: PlusX only transmit mode

2:39: Sync Cable

3:40: Understanding X-Sync and HyperSync

3:10: Testing your Radios

4:21: Guidelines to maximize your performance

Tell us what’s happening!!
Email Tech Support: info@pocketwizard.com

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