SHIPPING INFO

All orders usually ship within 1 to 3 business days via a tracked ground service.

Unless otherwise arranged, ALL shipments will be sent via USPS First Class or USPS Priority Mail. If you would like to use a different shipping method, please contact us at shop@pocketwizard.com before placing your order

Most orders will ship within 1-3 business days. Total delivery time from placing an order until your package arrives is usually between 2 to 10 business days for domestic shipments and longer for international shipments. When your order is ready to ship, you should get a tracking number email. Save it! Use it to track your order’s progress. Please note, due to the current pandemic, delivery times may be longer than usual. We will provide you with a tracking number but please note that USPS does not always offer detailed tracking. For international shipments, tracking may also be available through the local postal service. Shipping times are approximate and only for reference. International orders will also need to go through Customs. Customs can take as little as one day but typically takes about 3-5 days, though it can take weeks. We are not responsible for lost or misdelivered packages. If you have any questions about shipping, please contact us at shop@pocketwizard.com before placing your order.

US Holidays and Weekends

Please note that we observe most US Holidays and our offices are closed on weekends. If you place an order when our offices are closed, your order will be shipped within 1 to 3 business days after the observed holiday or weekend.

Pricing

While we try to make sure that all prices posted here are accurate at all times, we cannot be responsible for typographical and other errors that may appear on the site. Product prices shown are retail prices and do not include state, city, or county tax. Prices for products shipping outside the US do not include any duties or taxes.

US & CANADA DELIVERY

We are currently shipping all PocketWizard products, including FCC frequency radios, to destinations within the United States and Canada.

WORLDWIDE DELIVERY

We are currently only shipping parts and accessories to destinations outside the United States and Canada if your local distributor cannot fill your order. If you are outside North or South America, you will most likely need to use CE frequency radios, which are not sold on our site. If you are ordering from outside the United States or Canada and need help finding a local distributor, please contact us at shop@pocketwizard.com.