Secure Payment
Secure payments will be made through either PayPal, which accepts credit cards, even if you do not have a PayPal Account or through Square. You’re safe with us!
Product Support
Contact us at shop@pocketwizard.com for product support questions and we will send you a Support Case # and get back to you as soon as possible.
Shipping Info
All orders usually ship within 1 to 3 business days via a tracked ground service.
Shipments will be by First Class Mail, Priority Mail, or UPS Ground.
Total delivery time from placing an order until your package arrives can be between 2 to 10 business days. When your order is ready to ship, you should get a tracking number email. Save it! Use it to track your order’s progress.
US Holidays and Weekends
Please note that we observe most US Holidays and our offices are closed on weekends.If you place an order when our offices are closed, your order will be shipped within 1 to 3 business days after the observed holiday or weekend.
Pricing
While we try to make sure that all prices posted here are accurate at all times, we cannot be responsible for typographical and other errors that may appear on the site. Product prices shown are retail prices and do not include state, city, or county tax. Prices for products shipping outside the US do not include any duties or taxes.
US & Canada Delivery
We are currently only shipping to destinations within the United States and Canada. If you are ordering from outside the United States or Canada, please contact us at shop@pocketwizard.com for more information.